Refund Policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at mhwj2022@gmail.com. Please note that returns will need to be sent to the following address: [11110 Heathcliff St. Orlando FL, 32837]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at mhwj2022@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

PLEASE NOTE: 
Items that have rips/tears, washed, or with stains will not be accepted for refund/exchange!

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at mhwj2022@gmail.com.

Read Our Patient Results
Excellent
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March, 2025
I’m thrilled to recommend YoYo's services, which have been a game-changer for my daughter and me! Their efficient and reliable support has made a significant difference in our daily routine. As a mom, it's comforting to know that YoYo's got our backs. I highly recommend their services to every mom out there - you won't regret it!
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March, 2025
My experience so far with Yoenia has been great. I originally started out with talk therapy with someone else but I did some research to further explore other therapy options and ended up finding Yoenia on TikTok. She’s been very thorough, straightforward, and gives me the accountability I need. I have yet to feel confused and unsatisfied with our sessions. So I’m grateful to have found her and look forward to many other progressive sessions.
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January, 2025
Having Yoenia as a therapist has been insightful and progressive. I came across her videos on TikTok and I identify myself with most of the topics she spoke about. I knew from there I found a match with someone that understands my upbringings and struggles. She challenges me and thanks to that I’ve noticed a change in my mental health. I’m so grateful to have her as my therapist.
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January, 2025
Jojo has been an incredible support during some of the most challenging moments in my life. Her empathy, guidance, and expertise have helped me find clarity and resilience. I always feel heard, understood, and supported after every session. Jojo’s dedication and care truly makes a difference. I highly recommend her to anyone seeking a compassionate and skilled therapist!
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December, 2024
Jojo is my first therapist and has greatly helped me in ways I didn’t think possible. As a busy mom who is pregnant and in school she has been very flexible with her appointments. She has untangled my mental mess and improved my overall quality of life. I recommended to anyone and everyone.
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September, 2024
God has placed JOJO on this earth to make it a better place and make an impact on lives. She has changed my life in many ways for the better and shown me the tools that I needed in my life to succeed as a father and human being. I’m forever grateful.
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August, 2024
Jojo is a great professional! She will definitely take you out of your comfort zone and will work on whatever issue you want to fix and make you have a better picture after all. Honestly it feels like talking to a friend so it makes therapy 100 times better.
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July, 2024
Working with a younger person has been a great experience because she has insight to dynamics that effect me as a young person, which I think would be difficult to wrap your head around from someone too distant from the generation. Anything that she might not have been prepared to encounter, we have learned together and I can confidently say that my life and understanding has been better off. I can see a light at the end of the tunnel for self-sufficiency and it won't be too long until she releases me to fend for myself and see how that works at this stage in my life.
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June, 2024
I started with Jojo feeling like I was at zero. I've been in therapy with her for about 4 months and it's the best thing that's ever happened to me. Jojo has been an angel in my life! The best therapy sessions I've ever had. Today, I feel much better. We need more therapist like her. She is a 20 out of 10⭐️!
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March, 2024